I see “Error listening for incoming connections on port x” message

 

Every time the e-Surveiller Station starts, I see an “Error listening for incoming connections on port x” message (as shown below).

 

 

 

 

Cause #1:

You installed a Monitor, intended for another computer, on the Station computer.

The Monitor is conflicting with the e-Surveiller Station.

           

      Solution:

      Deactivate the Monitor installed on the Station computer.

       NOTE: See Deactivating a Monitor for more information.

 

Cause #2:

You installed or started a program that listens for connections on the e-Surveiller port.

The program is conflicting with the e-Surveiller Station.

 

      Solution #1:

      Change the other program’s settings to listen on another port.

 

      Solution #2:

             1     Open the e-Surveiller Station.

             2     Select Settings from the View menu.

The Settings window appears.

 

 

             3     Click to select the Connection tab

 

 

             4     Change the port number in the e-Surveiller Station port field to a different number.

             5     Click OK.

A Network Settings Change window appears.

 

 

             6     Click OK.

       NOTE: Do not exit the e-Surveiller Station at this time.

 

             7     Open a Monitor configuration.

             8     Click to select the Upload Location 1 tab.

             9     If the Upload Method is set to Network Transfer, then change the number in the Port field to the new number you specified at step 4.

          10     Click Update and complete the update process.

See Updating Active e-Surveiller Monitors for more information.

          11     Repeat steps 7 to 10 for all Monitor configurations in the Station.

          12     Manually connect all remote Monitors, to transfer the update.

       NOTE: See Connecting Monitors Manually for more information. 

 

          13     Exit e-Surveiller Station.

          14     Restart e-Surveiller Station.