Monitoring a remote computer over the Internet

a. Prepare the Station computer

If Station computer is behind a router (with a firewall)

NOTICE: Adjusting your firewall/router settings may be against your corporate security policy, find out first, before carrying out the steps below.

If your ISP assigned a static IP address to your Internet connection.

1 Note the static public (router) IP address assigned by your ISP.

2 Note your e-Surveiller port number:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab

d. Note the number in the e-Surveiller Station port field.

e. Click Cancel.

3 Specify the public (router) IP address in the Station connections settings:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab

d. Click to check the Report Local IP as checkbox and enter the public (router) IP address.

e. Click OK

4 Configure your router to allow both incoming and outgoing connections on the e-Surveiller port.

5 Configure your router to forward the e-Surveiller port to the Station computer.

6 Configure any installed software firewall to allow both incoming and outgoing connections on the e-Surveiller port.

NOTE: See routers for more information on routers.

NOTE: See firewalls for more information on firewalls.

NOTE: Consult your router’s documentation.

If your ISP assigns IP addresses dynamically to your Internet connection or you are not sure

1 Note your e-Surveiller port number:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab.

d. Note the number in the e-Surveiller Station port field.

e. Click Cancel.

2 Configure your router to allow both incoming and outgoing connections on the e-Surveiller port.

3 Configure your router to allow outgoing connections for IRC (port 6667), and/or the Gnutella (port 6346) ports.

4 Configure your router to allow incoming connections for IDENT (port 113).

5 Configure your router to forward the e-Surveiller port to the Station computer.

6 Configure your router to forward the IDENT port (port 113) to the Station computer.

7 Configure any installed software firewall to allow both incoming and outgoing connections on the e-Surveiller port.

8 Configure any installed software firewall to allow outgoing connections on IRC (port 6667) and/or on Gnutella (port 6346).

9 Configure any installed software firewall to allow incoming connections on IDENT (port 113)

10 Make sure the e-Surveiller Station is connected to the IRC or Gnutella network:

a. Open the e-Surveiller Station

b. Check the IRC and Gnutella connection status on the status bar in the bottom right corner of the e-Surveiller Station window.

If the status bar is not visible, click Show Status bar from the view menu.

c. If the IRC status indicator shows the figure below then the Station is connected to the IRC network and will need no further configuration.

d. If the Gnutella status indicator shows the figure below then the Station is connected to the Gnutella network and will need no further configuration.

e. If the IRC and Gnutella status indicator show the figure below then the Station is neither connected to the IRC network nor the Gnutella network. In this case you need to change the Station IRC and Gnutella connection settings so that it can connect to at least one network.

To change the Station IRC and Gnutella connection settings:

· Select Settings from the View menu.
The settings window appears.

· Click the Connection tab.

· Set the IRC Server field to linkirc.surveille.net and set the corresponding port number to 6667

· Set the Gnutella connection address field to linkpeer.surveille.net and set the corresponding port number to 6346

· Click OK.

NOTE: See routers for more information on routers.

NOTE: See firewalls for more information on firewalls.

NOTE: Consult your router’s documentation.

I’m behind a router but I can’t adjust its firewall settings or I can’t forward a port on the router to the station PC.

1 Set your e-Surveiller port to port 80:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab.

d. Enter 80 in the e-Surveiller Station port field.

e. Click OK.

2 Configure any installed software firewall to allow outgoing connections on port 80.

NOTE: See firewalls for more information on firewalls.

NOTE: This setup will let you connect to remote Monitors by pressing F2 in the e-Surveiller Station and specifying the monitored computer’s IP address. This may be difficult if the remote Monitor is behind a firewall or router or if the monitored computer’s IP address is not static.

NOTE: The remote Monitor will not be able to connect to the station with this setup.

If Station computer is directly connected to the Internet

If your ISP assigned a static IP address to your computer.

1 Note the static public (router) IP address assigned by your ISP.

2 Note your e-Surveiller port number:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab

d. Note the number in the e-Surveiller Station port field.

e. Click Cancel.

3 Configure any installed software and hardware firewalls to allow both incoming and outgoing connections on the e-Surveiller port.

NOTE: See firewalls for more information on firewalls.

If your ISP assigns IP addresses dynamically to your computer or you are not sure

1 Note your e-Surveiller port number:

a. Open the e-Surveiller Station.

b. Select Settings from the View menu.
The Settings window appears.

c. Click to select the Connection tab.

d. Note the number in the e-Surveiller Station port field.

e. Click Cancel.

2 Configure any installed software and hardware firewalls to allow both incoming and outgoing connections on the e-Surveiller port.

3 Configure any installed software and hardware firewalls to allow outgoing connections on IRC (port 6667) and/or on Gnutella (port 6346).

4 Configure any installed software and hardware firewalls to allow incoming connections on IDENT (port 113)

5 Make sure the e-Surveiller Station is connected to the IRC or Gnutella network:

a. Open the e-Surveiller Station

c. If the IRC status indicator shows the figure below then the Station is connected to the IRC network and will need no further configuration.

d. If the Gnutella status indicator shows the figure below then the Station is connected to the Gnutella network and will need no further configuration.

· Select Settings from the View menu.
The settings window appears.

· Click the Connection tab.

· Set the IRC Server field to linkirc.surveille.net and set the corresponding port number to 6667

· Set the Gnutella connection address field to linkpeer.surveille.net and set the corresponding port number to 6346

· Click OK.

NOTE: See firewalls for more information on firewalls.

b. Generate and install the Monitor

1 Start the Generate New Monitor wizard.

2 Select Via the Internet.

3 Click Next.
The Installation